Voice over Internet Protocol (VoIP), also known as Internet telephony, is a system that allows business owners to make calls through the broadband Internet. This means that you can place calls via your computer or smartphone by turning sound into IP packets and transferring it via the web. Sounds interesting, right?
There are many advantages of VoIP for your business over traditional telephones. Today we’ll talk about the top five of them!
All factors of making calls via a VoIP system, including international calls, are less expensive in comparison to traditional phone calling. This will naturally become profitable for your business as your communication costs majorly reduce. Another benefit towards saving money is that VoIP has a single monthly bill rather than being charged a certain amount as per your usage. Through this system, you will also not need an IT staff team, which will mean more savings!
2. Greater Reliability
If there is an issue of a power outage because of bad weather, you will still be able to make calls via VoIP, which makes it more reliable than the traditional communication systems like landlines. As a business owner, this factor must be holding utmost importance for you because even a few hours of non-operational office can cause significant damage to your company. Also, VoIP is easy to install and use and potential issues with it can be solved faster compared to the problems with landlines.
3. Greater Convenience and Increased Productivity
To make calls via VoIP, you only need internet access. This means, it does not matter whether you are in the office or on a vacation or a business tour, you will be able to make calls from anywhere in the world as long as you have internet connectivity. This way, you can increase the overall productivity of all the members of your company. It also increases productivity by compiling all data on one network.
4. Greater Functionality
VoIP has more functions than just making voice calls. It allows users to engage in video conferences and also share files and documents. Additionally, you can integrate customer relationship management applications through VoIP. So your customers can call you through your website. These multifunctional features of VoIP allow an increase in productivity, efficiency, better business relations and eventually, higher revenue!
5. Better Scalability
Since VoIP calls are based over the internet, the VoIP systems can be easily upgraded with business applications as your business needs to grow. Apart from the features mentioned above, you can also see your outbound calls through Outlook or other email clients. You can bring up a customer record through the customer’s inbound calls as well! Additionally, voicemails can be accessible through emails, so if your employee is traveling, they can get voicemail transcriptions with your VoIP phone systems. This will translate the voicemails into texts so he or she will not have to worry about making notes.
Now that you know the benefits of VoIP phone systems, get in touch to learn more today! If you have any doubts regarding our VoIP system services, you can get in touch with us or call us at our toll-free number (888)223-1094. We’re happy to help!