If you are a small or mid-sized business owner who has to make frequent international calls via landline, you know how expensive and complicated it can get. But now you have the Voice over Internet Protocol (VoIP) phone solutions at your service, which makes it easy for you to stay connected with your overseas clients. Unlike the old-school heavy phone setup, business VoIP is an ideal phone solution for small businesses. As a result, you can cut down traditional phone costs while getting a more robust business phone system.
VoIP technology converts your voice to audio packets. Then, it uses the internet to route calls, bypassing traditional phone company lines and saving about 45% on their phone bills every month. In addition, you can get unlimited local and long-distance calling facilities depending on your plan. Some providers also include a select number of international minutes per month!
Advantages of using VoIP
Below are just some of the advantages of using a business VoIP phone system:
- You can receive incoming calls using your computer, cell phone, or VoIP phone sets.
- You can easily track the voice call duration, wait times, hold times, and overall usage.
- You can share one number with many employees.
- Business VoIP offers cheaper local and international calling rates.
- Most business VoIP services come with caller I.D., call forwarding, call waiting, call queues, routing, unlimited extensions, etc.
The VoIP technology offers freedom and flexibility and has made it easy for businesses of all sizes to have a business phone number. In addition, the service phone enables you to manage better and track your calls, collect customer data, and build stronger relationships with the customers.
Many providers offer business VoIP services, and it is a very competitive space. The abundance of choices and the highly competitive nature of advertising make it even more difficult for business owners to select the best VoIP provider. If you are about to make this wise choice of opting for a VoIP service, then given below are a few best VoIP service providers who offer their users affordable international calling.
Vonage is a leading name in the industry and offers high-quality international calling at meager rates. Business users only have to avail themselves of the global long-distance feature to take advantage of their international rates. You need not subscribe to any other additional long-distance plans. Also, you can use their Rate Locator to check out their calling rates and details. Vonage also offers solutions like Unified Communications, Quality of Service, integrations, etc. They also provide businesses with an option to search for intelligent communication solutions based on the industry.
For residential users, Vonage offers several plans with unlimited calling to numerous destinations. Their methods comprise Vonage North America, Vonage World, Vonage U.S. and Canada 400, etc.
Ooma Office offers meager international calling rates for small businesses. However, they cover top destinations like Canada, China, Mexico, and the United Kingdom.
Ooma offers solutions to residential customers as well as small businesses. Their phone solutions provide affordable monthly pricing, unique features, and clear voice quality.
RingCentral offers unlimited calling from anywhere in U.S. and Canada. Their international dialing rates are one of the cheapest in the industry and have less than one cent per minute from some selected locations.
Businesses with multiple branches worldwide can also choose to expand your system with an add-on package known as the Global Office Plan.
Fonality is yet another reliable and award-winning VoIP service provider that offers three business phone plans: Essentials, Professional, and Ultimate. All their plans include a rich set of about 100 phone features plus unlimited calling in the locations like USA + Canada, Puerto Rico, France, Ireland, Italy, Spain, and the United Kingdom. Other than this, Fonality provides additional resources and unified communications to all their customers.
3CX is another reliable VOIP provider that makes integration scalable to your business. Their pricing is based on simultaneous calls and not on the number of extensions. Their features can enable you to transfer calls, manage contacts, and configure admin settings using their user-friendly dashboard. Also, the 3CX is entirely software-based, and you can make the updates without expert assistance. Plus, you can quickly assimilate caller I.D. and call journaling of inbound and outbound calls with your 3CX system, including CRM applications like SalesForce and Office 365.
Nextiva offers all the vital features a growing business needs, including call routing, free domestic calling, auto-attendant, online fax, voicemail to email and text, and more. Other standard features include free number porting, unlimited calling, call forwarding, caller I.D., hold music, custom greetings, etc. They also offer a free local number or toll-free number with their plans.
You can quickly set up your professional-sounding welcome message with directory and phone routing, which helps small businesses to compete with the big guys. Unlike other business VoIP providers, they do not require annual contracts. You can also get discounts on purchasing pre-paid plans.
With Zoom’s VoIP service, you can make and receive calls anywhere. The business VoIP comes with more robust features such as call routing, call forwarding, conference bridges, call recording, auto-attendants, whisper, and virtual extensions to support the business needs. In addition, Zoom Phone is a cloud phone system that enables you to consolidate and unify your organization’s video, voice, and chat communications on one easy-to-use platform.
Not every business requires a desktop phone and dozens of extensions. Freelancers sometimes need a business phone service just like any other company does, even if their needs are slightly different. Grasshopper caters precisely to this demographic. Unlike many other benefits, this company does not focus on desktop phones. Instead, they provide a mobile app that makes it easier to run the business from a smartphone, which also happens to be a personal phone for many business owners. For instance, if you miss a call, you can have a grasshopper send an automatic text to follow up so that you do not have to lose that client to someone else. Or, if you get caught off guard picking up business calls in private mode, you can ask grasshopper to alert you when a call is business-related to move to a quiet area and prepare yourself to make a great business impression.
This service provider offers a complete service for companies that want a mobile-friendly and professional business phone option. In addition, their service is intended for small and medium-sized businesses that want a solution that could scale with their company and offer easy access in the short term. The entire system is mobile, allowing the team to download the app and begin communicating internally with clients.
In this article, we’ve looked at some of the best VoIP business phone service providers, but this list is by no means exhaustive. When looking into VoIP providers, evaluate how their services fit into your business.
Do they provide enough extensions? Is the number of minutes adequate for your needs? Business phone service providers come in many different shapes and sizes, so you need to find the one that best fits your larger business strategy. For more information and guidance on VoIP services, connect with SPARK Services today!