SPARK Services: Sign Your International Calling Agreement

SPARK Services International Calling Policy Agreement

1. Purpose
This agreement outlines the terms and conditions for the use of international calling services provided by SPARK Services. By signing this agreement, the customer acknowledges their understanding and acceptance of these terms and agrees to comply with them fully.

2. Customer Responsibility
The customer agrees to be solely responsible for all charges, costs, and liabilities related to the use of international calling services on their 3CX system, including but not limited to any unauthorized or fraudulent use of these services.

3. Fraud and Security
The customer acknowledges that they are solely responsible for the security of their 3CX system and any associated devices or networks. SPARK Services is not liable for any losses or damages resulting from hacking, unauthorized access, or any form of fraud associated with the use of international calling services on the customer’s 3CX system.

4. Indemnification
The customer agrees to indemnify, defend, and hold harmless SPARK Services, its affiliates, and its employees from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorney's fees) arising from any fraud or unauthorized use related to international calling on the customer’s 3CX system.

5. Notification of Fraud
The customer agrees to immediately notify SPARK Services in the event of any suspected or confirmed fraud related to their 3CX system. Failure to promptly notify SPARK Services may result in additional charges or suspension of services.

6. Acknowledgment and Agreement
By signing this agreement, the customer acknowledges their understanding of the risks associated with international calling services and agrees to assume full responsibility for any fraudulent activity or security breaches.

7. Electronic Signature
The customer agrees that their electronic signature on this document constitutes their acceptance of all terms and conditions outlined in this agreement.

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Signed by Robert Allen
Signed On: September 11, 2024

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September 11, 2024 2:06 pm CDT

SPARK Services International Calling Policy Agreement Uploaded by Robert Allen - notifications@sparkservices.net IP 184.179.33.18

Understanding Your Responsibilities

As a customer of SPARK Services, it is essential to comprehend your responsibilities when utilizing international calling services. This includes adhering to the terms outlined in the International Calling Policy Agreement, which governs usage, charges, and security measures.

Failure to understand or comply with these responsibilities may result in additional charges or service interruptions. Customers are encouraged to read the policy thoroughly to ensure they are aware of their obligations, such as maintaining the confidentiality of their account information and reporting any unauthorized use of services promptly.

Charges and Billing Information

SPARK Services maintains transparency regarding charges associated with international calling. The policy outlines the various fees that may apply, including per-minute rates, connection fees, and any applicable taxes.

Customers should review the billing section of the policy to understand how charges are calculated and when they will appear on their bills. This information helps users manage their calling expenses and avoid unexpected charges, ensuring a smooth experience with SPARK Services.

Security Measures and Fraud Prevention

Security is a top priority for SPARK Services, particularly concerning international calling. The policy details the measures in place to protect customers from fraud and unauthorized usage of their accounts.

Customers are advised to implement recommended security practices, such as using strong passwords and monitoring their account activity regularly. SPARK Services also provides resources for reporting suspicious activity, ensuring that users can take immediate action if they suspect fraud.

Electronic Signature Process

The electronic signature process allows customers to sign the International Calling Policy Agreement conveniently and securely. By clicking "Agree & Sign," users confirm their acceptance of the terms and conditions outlined in the policy.

This process is designed to be user-friendly while maintaining legal validity. An audit trail is created to enhance transparency, providing customers with a record of their agreement and ensuring compliance with e-signature regulations.