How do I get my IMEI

To find the IMEI follow these instructions. Step one: make sure you are on a device (laptop, computer, phone) that is connected to YOUR spark network. Step two: Open an…

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Is there tech support?

YES. Mon-Fri 9-6 CST. There is limited support on the internet as it works off of the cell towers. If the tower goes down your internet will go down and…

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Is there a trial period?

No. We can only guarantee a signal. We cannot guarantee speeds. If you get the service and you can't get a signal we will refund your money upon the return…

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How much are the antennas?

$199.99, They are a special order and take a couple of days to come in and be reshipped out. They have to be paid for before ordering. You get 2-…

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Do I need an antenna?

Not always. Usually only when you have metal siding or have a metal roof. You can run a speed test outside and run a speed test inside. If your speeds…

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What is the data limit?

The plan is unlimited. However, the service will only be throttled in the event of an extraordinary network loading issue or a natural disaster where data needs to be prioritized…

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