Before you begin: This form collects the minimum “Know Your Customer” (KYC) information we’re required to obtain before enabling calling/texting services.

Have your legal business details and EIN ready.
Provide a physical business address (no PO Boxes).
If you’re authorizing use of U.S. phone numbers, be prepared to upload supporting documentation.

Regulatory Context

The FCC requires voice service providers to “take affirmative, effective measures to prevent new and renewing customers from using its network to originate illegal calls, including knowing its customers and exercising due diligence in ensuring that its services are not used to originate illegal traffic.”

The FCC does not prescribe exact information fields but requires that steps be “effective” and “reasonable.”

First Section: Business Identity Information

These fields establish the legal identity of the customer entity.

Legal Business Name(Required)

Official registered name of the entity

Doing Business As (DBA)(Required)

Trade names or alternate business names

Previous Business Names(Required)

Historical names used by the entity

Federal Tax ID (EIN)(Required)

IRS Employer Identification Number

Business Address and Operation Jurisdiction

PO boxes are not allowed

Second Section: Contact Information

These fields enable communication and accountability.

Contact Department

Organizational unit – ‘Not Required’

Contact Title/Role(Required)

Position within organization

Business Phone Number(Required)

Primary contact number

Business Email Address(Required)

Primary contact email

Email Address for Secondary Contact

Backup contact email

Third Section: Service Usage Information

These fields establish the intended use and help identify potential misuse.

Nature of Business(Required)

Type of business operations

Intended Use of Services(Required)

How services will be utilized

Expected Call Volume(Required)

Anticipated monthly call usage

Types of calls – Continued

Types of calls to be made per category – check all that apply

Other Call Type(Required)

Please list in detail, comma separated

Fourth Section: Authorization & Compliance

These fields establish rights and commitments.

U.S. Number Authorization(Required)

Proof of right to use specific numbers (Porting Numbers)

Max. file size: 50 MB.

Affiliate Relationships

Related entities or parent companies – ‘Not Required’

Final Section: Enhanced Due Diligence (For High-Risk Customers)

Additional information may be required for customers exhibiting red flags or high-risk characteristics.

VoIP, Internet, & Computer Repair Muskogee | SPARK Services

FCC Know Your Customer – Minimum Verification Information