We bill what is called “doorstep-to-doorstep” billing meaning we charge you from the minute we leave and are en-route to your location. This sounds like it is unfair but remember we have to pay for our own gas, and wear and tear on our vehicles. Other companies will just try to “hide” this charge but we do not work that way. To us it’s just doing the right thing by letting customers know exactly what they are being billed for.