About

SPARK Services

Let us inspire you to take your business to new heights with SPARK  Services! Our goal is to empower all our customers by providing the best solutions that make use of the latest technological advances available. Whether you need voice and web services to help you connect with your customers, or repairs for broken laptops and smartphones, we specialize in enhancing the technology that improves your life and business. With SPARK Services, you can confidently embrace cutting-edge technology and stay ahead of the competition. Let us help you unlock your full potential and achieve the success you deserve!

We are a Computer, Voice, & Web Company

Our team works hard to providing you with the very best in it, networking, web design, and computer related services, with a focus on dependability, customer service, honesty, and trust.

Our Team

Robert E. Allen Jr. - CEO-Owner

Robert E. Allen Jr.
Owner-CEO

Meet Robert E. Allen Jr., aka the CEO-Owner (fancy title, right?). He’s the man who started it all and still leads the pack. You can catch him doing everything from working on high-tech systems to grabbing a broom and keeping things tidy. With Robert around, you never know what he’ll be up to next.

Kristen Allen

Kristen Allen
Social Media Guru

Kristen is the wife of Robert Allen and manages all our social media accounts. So, if you see a cool article that we posted online it is more than likely Kristen that did it!

Joann Mocha - CFO

Joann Mocha
COO/CFO

Joann is responsible for all operations at SPARK Services. She also does all of the accounts payable and receivable. She basically keeps us all organized and SPARK running smoothly. You will likely see her on chat or occasionally answering the phones. Joann also manages the LTE section of the company. She does a little of everything (except tech).

Greg Steinig Spark SErvices

Greg Steinig
Florida Sales Manager

For over 30 years, I’ve had the privilege of teaming up with industry leaders like Siemens and SolidWorks. These collaborations have sharpened my skills in enhancing productivity and nurturing client relationships. Among my notable roles? The Vice President of Sales at 3CX. That experience positioned me as a VoIP thought leader in Telecom—a wealth of knowledge I now bring to my consulting role at Spark Services.

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Faith McNac

Customer Liason

As customer liaison, Faith facilitates effective communication between SPARK and our clients, ensuring smooth interactions, resolving issues promptly, and advocating for the customer needs within the organization. She serves as a crucial link to enhance customer satisfaction and maintain positive relationships.

Jemel James - Technician

Jemel James
3CX Project Manager

As Project Manager he is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. He will also define the project’s objectives and oversee quality control throughout its life cycle.

Grevan Jones
3CX Project Manager

As Project Manager he is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. He will also define the project’s objectives and oversee quality control throughout its life cycle.

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Rick Frey
Network Engineer

Designs, implements, and manages our network infrastructure. He has a strong background in network administration and architecture, ensuring the stability and integrity of in-house and customer networks.

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Garrett Yochum
3CX Engineer

Assists 3CX customers with support and assists with routing or configuration changes. Assists with and provides support for on-site installations/repairs of computers, phone systems, security cameras, networking, printer, and other consumer/business technologies. Provides support assistance for all customers over the phone/chat.

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Kirk Hatfield
3CX Engineer

Assists 3CX customers with support and assists with routing or configuration changes. Assists with and provides support for on-site installations/repairs of computers, phone systems, security cameras, networking, printer, and other consumer/business technologies. Provides support assistance for all customers over the phone/chat.

Shawn Clemmerson
3CX Engineer

Assists 3CX customers with support and assists with routing or configuration changes. Assists with and provides support for on-site installations/repairs of computers, phone systems, security cameras, networking, printer, and other consumer/business technologies. Provides support assistance for all customers over the phone/chat.

Jason Ficcone
3CX Engineer

Assists 3CX customers with support and assists with routing or configuration changes. Assists with and provides support for on-site installations/repairs of computers, phone systems, security cameras, networking, printer, and other consumer/business technologies. Provides support assistance for all customers over the phone/chat.

Nick Parson - Cell Phone Repair Specialist

Nick Parson
Cell Phone Repair Specialist

Look no further for your cell phone repair needs! With over 8 years of experience, Nick is a master technician who can fix almost any issue with your device. Not only does he excel in his technical skills, but he also provides top-notch customer service to all of our clients. You can trust that your phone is in the best hands with Nick.

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Kyle Rinnman
Cell Phone Repair Specialist

Look no further for your cell phone repair needs! With over 8 years of experience, Nick is a master technician who can fix almost any issue with your device. Not only does he excel in his technical skills, but he also provides top-notch customer service to all of our clients. You can trust that your phone is in the best hands with Nick.

Scott Pitre
Louisiana Territory Sales Manager

Scott’s computer experience started in 1982 with his first exposure to computers.  He instantly took to them with a clear understanding of their inner workings. This remained a hobby until March 14, 2005, when he started his own IT consulting business geared towards small businesses. He loves helping small businesses utilize technology to their benefit without breaking the budget.

Mark Laskowski - New York Territory Manager

Mark Laskowski
New York Territory Manager

Mark Laskowski brings a wealth of experience in technical design, support and sales and supports residential and local businesses. He has over 20 years of working experience in Information Technology. Mark’s background experience includes a bachelor’s degree in electrical engineering from West Virginia University and a master’s degree in electrical engineering from Syracuse University. His earlier work experience covered antenna design and microwave component design for radar systems.

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Jonathan Sexton
Web Designer

Jonathan is our in-house web designer and HTML guru. He does fantastic work and although we only have him part time he does the work of a full time person!

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Eric Conklin
Florida Territory Manager

A 31-year Public Safety veteran, Eric manages our Florida office. From his extensive experience with E911 systems to PBX integration to all sorts of radio systems, Eric’s technical expertise & strong customer service ethos are a natural fit for the SPARK team.

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Position Open Apply Today!
Structured Cabling Technician

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Position Open – Apply Today!
Southern Territory Manager

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Position Open Apply Today!
3CX Technician

Assists 3CX customers with support and assists with routing or configuration changes. Assists with and provides support for on site installations/repairs of computers, phone systems, security cameras, networking, printer and other consumer/business technologies. Provides support assistance for all customers over the phone/chat.

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Position Open – Apply Today!
Georgia Territory Manager

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Position Open – Apply Today!
Southern Territory Manager

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Position Open – Apply Today!
Southern Territory Manager

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Position Open – Apply Today!
Sales Manager

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Position Open Apply Today!
3CX Engineer 

SPARK Services is an IT company that has grown and expanded its services to bring affordable, first-rate IT services to customers across the United States. Our values are built on long-term relationships with our customers. We understand their business processes from end-to-end, and it’s based on that level of understanding that we make suitable recommendations to our customers with their interests and needs at heart.

We’re thankful to our existing customers for the word-of-mouth and recommendation referrals that have supported us over the years. It takes a level of trust and recognition for someone to make a valued referral, and we are proud to have earned it through excellent customer service and fair business practices.

We never over-charge and always deliver value for money. Our aim is to keep our customers happy and build enduring relationships that last for years as their businesses grow and expand. SPARK Services is committed to fair and honest business practices, putting our customers first.

Have Questions? Call us today at

(888)223-1094

We service customers everywhere! See where in this map!