About

SPARK Services

When it comes to business, our goal is to provide all of our customers the best solutions possible using the most modern technology available.

From connecting your business with voice and web services, to repairing broken laptops and smartphones, spark services specializes in improving the technology that enhances you and/or your business.

We are a Computer, Voice, & Web Company

Our team works hard to providing you with the very best in it, networking, web design, and computer related services, with a focus on dependability, customer service, honesty, and trust.

Our Team

Robert E. Allen Jr. - CEO-Owner

Robert E. Allen Jr.
CEO-Owner

Founder, Owner, Leader, Head guy in charge. Whatever you want to call Robert will do as you never know what you will find him doing. From working on a multi-million dollar network infrastructure to sweeping the floor, he does it all!

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Kristen Allen
Social Media Guru

Kristen is the wife of Robert Allen and manages all our social media accounts. So, if you see a cool article that we posted online it is more than likely Kristen that did it!

Joann Mocha - CFO

Joann Mocha
COO/CFO

Joann is responsible for all operations at SPARK Services. She also does all of the accounts payable and receivable. She basically keeps us all organized and SPARK running smoothly. You will likely see her on chat or occasionally answering the phones. Joann also manages the LTE section of the company. She does a little of everything (except tech).

Bryar Bush - CIO

Bryar Bush
CIO

Bryar is responsible for both simple and complex repairs, quality oversight, configuration management for both server and customer equipment, and is our “go-to” guy.

Tyler Hill - Bench Work Computer Tech

Tyler Hill
Lead 3CX and PC Technician

Manages VoIP and technical support implementation. Assists with managing and reconfiguring networking equipment, along with corporate internal and external DNS servers. Supervises and provides assistance for O365 email solutions, carrier level trunk issues, and phone software patches. Provides business level IT troubleshooting and repair of computers, security cameras, networking equipment and other business/corporate technologies.

Nik Allen
Rural LTE Specialist

Nikholas is responsible for finding LTE internet solutions that work for those in unique areas. He has a burning passion for technology and service. He comes to us from Best Buy where he was a 15 year employee.

Nick Parson - Cell Phone Repair Specialist

Nick Parson
Cell Phone Repair Specialist

Nick is our Cellphone Repair Technician and has been repairing phones for over 8 years. He is a master and can fix almost any cell phone issue. He also helps answer phones and provides customers in the shop with amazing customer service.

Jemel James - Technician

Jemel James
3CX Specialist

Assists 3CX customers with support and assists with routing or configuration changes. Assists with and provides support for on-site installations/repairs of computers, phone systems, security cameras, networking, printer and other consumer/business technologies. Provides support assistance for all customers over the phone/chat.

Joshua Alcazar
3CX Technician

Assists 3CX customers with support and assists with routing or configuration changes. Assists with and provides support for on site installations/repairs of computers, phone systems, security cameras, networking, printer and other consumer/business technologies. Provides support assistance for all customers over the phone/chat.

Logan Miller
Computer Repair Technician

Computer repair technician. Repairs and rebuilds computers along with assisting in home visits, customer service, and incoming calls.

Keifton Warren
3CX Technician

Assists 3CX customers with support and assists with routing or configuration changes. Assists with and provides support for on site installations/repairs of computers, phone systems, security cameras, networking, printer and other consumer/business technologies. Provides support assistance for all customers over the phone/chat.

Sheryl McCoy - National Sales Director

Sheryl McCoy
National Sales Director

Sheryl is in charge of all sales across the United States.  She has an extensive background in IP Telephony and fiber optic network sales and installation.

Mark Laskowski - New York Territory Manager

Mark Laskowski
New York Territory Manager

Mark Laskowski brings a wealth of experience in technical design, support and sales and supports residential and local businesses. He has over 20 years of working experience in Information Technology. Mark’s background experience includes a bachelor’s degree in electrical engineering from West Virginia University and a master’s degree in electrical engineering from Syracuse University. His
earlier work experience covered antenna design and microwave component design for radar systems.

Jonathan-Sexton-profile

Jonathan Sexton
Web Designer

Jonathan is our in-house web designer and HTML guru. He does fantastic work and although we only have him part time he does the work of a full time person!

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Eric Conklin
Florida Territory Manager

A 31-year Public Safety veteran, Eric manages our Florida office. From his extensive experience with E911 systems to PBX integration to all sorts of radio systems, Eric’s technical expertise & strong customer service ethos are a natural fit for the SPARK team.

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Position Open Apply Today!
Structured Cabling Technician

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Position Open – Apply Today!
Southern Territory Manager

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Position Open Apply Today!
3CX Engineer 

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Position Open – Apply Today!
Georgia Territory Manager

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Position Open – Apply Today!
Southern Territory Manager

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Position Open – Apply Today!
Southern Territory Manager

History

Headquartered in Muskogee Oklahoma, SPARK Services was founded in July 2014 by Robert E Allen Jr. and his wife Kristen B Allen.

SPARK Services has come a long way from its beginnings in a small basement in South Point, Ohio. When Robert first started out, his passion for learning and working with computers and servers, drove him to quit his day job as a lab technician for a large chemical company, and gave him the impetus to turn hard work and inspiration into to a booming and successful business.

We now serve customers all over the United States, but are thrilled and proud to be part of the eastern Oklahoma community. 

Our Values

SPARK Services was founded on a clear principle.

We want to bring affordable, first-rate IT services to our customers, so their businesses can become more efficient, more productive and more successful. Since we started, we have expanded to offer a full suite of services to benefit our customers by reducing their costs and improving the quality of service they receive.

 

In it for the Long Term

We see a lot of new customers who have been misled by less professional companies or individuals who are keen to make a quick, short-term sale. Our industry is one where it is easy for unscrupulous companies to abuse their position of trust in the interests of a quick profit. We don’t work that way.

Our business is built on long-term relationships with our customers. That’s the only way we get to understand their business processes from end-to-end, and it’s based on that level of understanding that we can make suitable recommendations to our customers, which always have their interests and needs at heart.

 

Built by our customers

Since we started in 1997, we’ve (rather lazily) never undertaken any significant marketing activity to grow our business. That’s because our customers have supported us over the years by continually referring new customers to us. We’re almost entirely built on word-of-mouth and recommendation. It takes a level of trust and recognition for someone to make a valued referral, and we are thankful to our existing customers for this support.

 

We Play Fair

We’re not interested in ripping people off!

As part of our long-term strategy, we’re more interested in looking after our customers and keeping them happy. We never over-charge, and we always deliver value for money. We have a number of customers who we first met in 1997 when they were new or nearly-new start-ups with a single computer. The same customers are still with us, although their needs have changed as their businesses have grown, and whilst many suppliers or partners in their businesses have come and gone, they still consider SPARK Services their first choice for their IT requirements.

Have Questions? Call us today at

(888)223-1094

We service customers everywhere! See where in this map!