About

History

Headquartered in Muskogee Oklahoma, SPARK Services was founded in July 2014 by Robert E Allen Jr. and his wife Kristen B Allen.

SPARK Services has come a long way from its beginnings in a small basement in South Point, Ohio. When Robert first started out, his passion for learning and working with computers and servers, drove him to quit his day job as a lab technician for a large chemical company, and gave him the impetus to turn hard work and inspiration into to a booming and successful business.

We now serve customers all over the United States, but are thrilled and proud to be part of the eastern Oklahoma community. 

Our Values

SPARK Services was founded on a clear principle.

We want to bring affordable, first-rate IT services to our customers, so their businesses can become more efficient, more productive and more successful. Since we started, we have expanded to offer a full suite of services to benefit our customers by reducing their costs and improving the quality of service they receive.

In it for the Long Term

We see a lot of new customers who have been misled by less professional companies or individuals who are keen to make a quick, short-term sale. Our industry is one where it is easy for unscrupulous companies to abuse their position of trust in the interests of a quick profit. We don’t work that way.

Our business is built on long-term relationships with our customers. That’s the only way we get to understand their business processes from end-to-end, and it’s based on that level of understanding that we can make suitable recommendations to our customers, which always have their interests and needs at heart.

Built by our customers

Since we started in 1997, we’ve (rather lazily) never undertaken any significant marketing activity to grow our business. That’s because our customers have supported us over the years by continually referring new customers to us. We’re almost entirely built on word-of-mouth and recommendation. It takes a level of trust and recognition for someone to make a valued referral, and we are thankful to our existing customers for this support.

We Play Fair

We’re not interested in ripping people off!

As part of our long-term strategy, we’re more interested in looking after our customers and keeping them happy. We never over-charge, and we always deliver value for money. We have a number of customers who we first met in 1997 when they were new or nearly-new start-ups with a single computer. The same customers are still with us, although their needs have changed as their businesses have grown, and whilst many suppliers or partners in their businesses have come and gone, they still consider SPARK Services their first choice for their IT requirements.