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  • Repair Services
    • Computer Repair
    • Cell Phone Repair
    • Structured Cabling
    • Data Backup Services
  • Telephone Services
  • Camera Systems
  • Internet
  • Web Services
    • Domains
    • Web Hosting
    • Social Media Marketing
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  • Store
  • Customer Center
    • About
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    • Support
    • FAQ
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  • Repair Services
    • Computer Repair
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    • Data Backup Services
  • Telephone Services
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FAQs

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What is the price of the modems?

  • Post author:Joann Mocha
  • Post published:April 13, 2020
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The modems are included in the price of the plan. We do not "sell" the modems. It is added into your monthly plan and we will send a return label…

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What is the data limit?

  • Post author:Joann Mocha
  • Post published:April 13, 2020
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All of our plans have no caps. Feel freeto call the office to get more information. 918-608-8888

Continue ReadingWhat is the data limit?

Do I need a modem?

  • Post author:Joann Mocha
  • Post published:April 13, 2020
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YES. It is included in the price of the plan you choose.

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How much does it cost?

  • Post author:Joann Mocha
  • Post published:April 13, 2020
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The internet price depends on what plan you choose. Please call the office for this information. 918-608-8888

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Can you send me a paper invoice?

  • Post author:Robert E Allen Jr
  • Post published:April 13, 2020
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In order for us to keep our prices and overhead down our default billing is ELECTRONIC invoices sent via EMAIL.   If you must have a paper invoice mailed to you…

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How do you bill me?

  • Post author:Robert E Allen Jr
  • Post published:April 13, 2020
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We send invoices electronically using e-mail and PDF files. You may also pay online using the links provided in the e-mail. Internet billing must be set up on auto pay.…

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Can you troubleshoot an existing small network?

  • Post author:Robert E Allen Jr
  • Post published:April 13, 2020
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Yes. We can troubleshoot most home and small business networks even if we did not originally install it.

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Do you offer onsite/ home service?

  • Post author:Robert E Allen Jr
  • Post published:April 13, 2020
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Our services are mainly onsite. Most upgrades, repairs, maintenance, and some troubleshooting can be performed on-site. In some cases (few hardware issues), we have to take system to our office…

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When is my monthly bill due?

  • Post author:Robert E Allen Jr
  • Post published:April 13, 2020
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The answer to this question depends on when your service was installed and setup was complete.   All SPARK Services accounts are considered PREPAID which means if for example if you…

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What equipment do I need to get my network setup?

  • Post author:Robert E Allen Jr
  • Post published:April 12, 2020
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To answer this question correctly, we first would need to know what you would like to do on your network. After that, we can put together a list of equipment…

Continue ReadingWhat equipment do I need to get my network setup?
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