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What is VoLTE, and How Is It Different from VoIP?
Voice is an essential yet straightforward service to billions of mobile users. It has become a killer application in the mobile network since its origin. The data traffic in the…
How VoIP is Changing the Way Businesses Communicate
With virtual assistants like Amazon’s Alexa and Apple’s Siri becoming an essential part of many customers’ lives, AI is bound to enhance the efficiency of call centers. This is possible…
How VoIP is Changing the Way Businesses Communicate
Digital technology has revolutionized the workplace both in terms of systems used as well as daily operations. The past two decades has seen VoIP (Voice over IP) emerge as a…
Spark Services | How to Choose the Right VoIP Phone
How to Choose the Right VoIP Phone?
We live in a world that is virtually a global village, thanks to all the leaps and bounds we have made in technological advancement. As a result, the way we…
Spark Services | VoIP Benefits for Virtual Call Centers
VoIP Benefits for Virtual Call Centers
Call centers have made massive changes over the past decade. They have transformed from an essential cost-center with entry-level staff, to an essential driver of brand differentiation, customer satisfaction, and…
Spark Services | SIP ALG and Why It Should Be Disabled on Most Routers
SIP ALG and Why It Should Be Disabled on Most Routers
Session Initiation Protocol Application-Level Gateway or SIP ALG as it is more commonly known refers to a router's specific ability or function that enables it to navigate through a network’s…
Spark Services | VoIP Phone System – Telephony that Runs on the Cloud
VoIP Phone System – Telephony that Runs on the Cloud
An internet-based telephony system that facilitates video calls and multimedia by means of internet connectivity is called a VoIP (Voice Over Internet Protocol) phone system. A VoIP differs from analog…
How Does VoIP Work
How Does VoIP Work?
Voice over Internet Protocol or VoIP as it is more commonly known has been around since the year of 1995. VoIP technology has undergone a sea change over the years,…
Spark Services | 6 Must-Have Features of A Business VoIP Phone
6 Must-Have Features of A Business VoIP Phone
The 21st century has seen a technological revolution like never before. A convergence of different sets of software, permutations, and combinations has left endless possibilities for consumers today. One of…
SPARK is now a 3CX Titanium Partner! All You Need to Know
We have done it! SPARK Services has achieved 3CX Titanium Partner status! This is an enormous achievement for our company and a major milestone for the growth of our business…