6 Benefits of VoIP for the Work from Home Workforce
COVID-19 sped up the process of transitioning to working from home. VoIP calls have helped in that process for sure. With VoIP technology, you can work remotely and enjoy all…
COVID-19 sped up the process of transitioning to working from home. VoIP calls have helped in that process for sure. With VoIP technology, you can work remotely and enjoy all…
With virtual assistants like Amazon’s Alexa and Apple’s Siri becoming an essential part of many customers’ lives, AI is bound to enhance the efficiency of call centers. This is possible…
Digital technology has revolutionized the workplace both in terms of systems used as well as daily operations. The past two decades has seen VoIP (Voice over IP) emerge as a…
3CX software enables calls, texts over the internet Most businesses with a team of employees utilize a multi-line Private Branch Exchange (PBX) telephone system. This traditional business telephone system has…
PBX Phone System PBX, or Public Branch Exchange, is a multiline telephone system generally used in business environments, getting its start in the 1960s. Before the invention of the internet,…
The success of your business is dependent on communication with your potential clients, but you will also need to communicate with your partners, vendors, and employees. Communication is key to…
VoIP Phone Systems VoIP technology is the technology of the future, even though it’s been around for awhile. For years and years, telephone technology stayed constant with very little advancement,…
We live in a world that is virtually a global village, thanks to all the leaps and bounds we have made in technological advancement. As a result, the way we…
Call centers have made massive changes over the past decade. They have transformed from an essential cost-center with entry-level staff, to an essential driver of brand differentiation, customer satisfaction, and…
Session Initiation Protocol Application-Level Gateway or SIP ALG as it is more commonly known refers to a router's specific ability or function that enables it to navigate through a network’s…