Call centers have made massive changes over the past decade. They have transformed from an essential cost-center with entry-level staff, to an essential driver of brand differentiation, customer satisfaction, and…
Session Initiation Protocol Application-Level Gateway or SIP ALG as it is more commonly known refers to a router's specific ability or function that enables it to navigate through a network’s…
An internet-based telephony system that facilitates video calls and multimedia by means of internet connectivity is called a VoIP (Voice Over Internet Protocol) phone system. A VoIP differs from analog…
Voice over Internet Protocol or VoIP as it is more commonly known has been around since the year of 1995. VoIP technology has undergone a sea change over the years,…
Currently, most businesses irrespective of whether they are large or small are switching over to VoIP technology. Not far behind in taking advantage of this service are companies shifting to…
The 21st century has seen a technological revolution like never before. A convergence of different sets of software, permutations, and combinations has left endless possibilities for consumers today. One of…
Many businesses are switching over to VoIP business phone systems. The reason is that they have plenty of advantages in using these devices. However, several small companies are still overlooking…
Have you heard of VoIP? No? Then get ready to change your mind about the long-distance phone calls. VoIP (Voice over Internet Protocol) is a method for taking analog audio signals…
Voice over Internet Protocol (VoIP), also known as Internet telephony, is a system that allows business owners to make calls through the broadband Internet. This means that you can place…
Gone are the days when offices used traditional phones for communicating. With infrastructural and global development, a new Business Phone System- VoIP has come into existence, making communication easier. VoIP…
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