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Virtual Phone Number: What is it and How Does it Work?
A business's phone number can be an essential part of the brand identity. The first step is having a business phone number that is separate from your personal one. Next,…
7 Top Virtual Call Center Software in 2024
Dedicated software for call center enable a business to manage customer interactions all in one place. Many of today's platforms are in the cloud compared to older or advanced call…
How will AI Shape the Future of VoIP?
In today’s technology-driven society, AI (Artificial Intelligence) has become a catchphrase, and its strong influence is projected to rise in the coming years. Artificial intelligence which was once seen only…
7 Highly Useful Features of VoIP
High-quality communication is vital for the success of any business. Whatever your business deals with, you must have smooth and reliable lines of communication. In addition, your business must manage…
9 Best Business VoIP Providers For 2024
If you are a small or mid-sized business owner who has to make frequent international calls via landline, you know how expensive and complicated it can get. But now you…
7 Ways to Get Your Business VoIP Ready for Hybrid Work
As the world is now getting back to the new normal after the pandemic, the working conditions have considerably changed. Some employees are returning to their offices, and some are…
Features of Microsoft Teams Integration with 3CX and How to Use It
Microsoft Teams is now essential for everyone. Whether in schools, courts, businesses, or big corporations, everyone needs a means to communicate during these challenging times, and Microsoft Teams has come…
What is VoLTE, and How Is It Different from VoIP?
Voice is an essential yet straightforward service to billions of mobile users. It has become a killer application in the mobile network since its origin. The data traffic in the…
9 Ways Business VoIP Empowers Your Sales Team
Successful sales needs excellent communication. If your sales team communicates well with your leads, they will turn into customers. Missing calls from clients, not communicating with them correctly, and frustrating the…
5 Effective Tips to Deliver Excellent Customer Service with 3CX
A business with a great product that attracts a niche in the market but fails to appease customers can never be successful in the long run. To keep your clients,…