VoIP, Internet, & Computer Repair Muskogee | SPARK Services

3CX VoIP Phone System: Complete Guide for Businesses

Most businesses with a team of employees utilize a multi-line Private Branch Exchange (PBX) telephone system. This traditional business telephone system has several helpful features, but it is outdated and can become expensive to maintain.

However, switching to a cloud-based 3CX VoIP phone system can save a business up to 80%. The savings can be felt almost immediately. A 3CX VoIP-based system offers greater functionality over old-fashioned telephone systems that rely on traditional copper wires.

3CX VoIP Phone System: What It Is and How It Works

3CX is a software-based PBX system that uses VoIP to make calls over the internet. Simply put, the 3CX VoIP phone system enables extensions to make calls, and the VoIP (Voice over Internet Protocol) system handles call functionality.

3CX is the software, while VoIP is the phone system. The 3CX software is based on the SIP (Session Initiation Protocol) standard and works with popular IP phones and SIP Trunks.

How Do VoIP and 3CX Work Together?

3CX is a software-based Private Branch Exchange (PBX), and VoIP is the phone system. 3CX is the best solution on the market where phone systems can be configured to suit the customer’s individual or business needs.

The 3CX VoIP phone system enables extensions to make calls through the public switched telephone network or a VoIP system.

Is 3CX cheaper than traditional phone service?

Yes. It’s actually quite a bit cheaper. Customers can save up to 80% with a 3CX VoIP phone system.

SPARK Services has been providing businesses with VoIP phone systems and service since 2014. We’ve analyzed multiple VoIP systems available on the market and selected 3CX to provide our customers with the best rates and highest reliability.

SPARK is a 3CX Titanium Partner

SPARK Services has been 3CX-certified as a Titanium Partner since 2018. Now, SPARK is the largest 3CX Titanium Partner by volume in the United States.

Can I get 3CX on my mobile phone?

Yes. 3CX offers a softphone – an app that can be installed on your mobile phone. This allows you to access all the features from your office phone and make calls from your office number.

Can employees use 3CX anywhere, remotely?

Your employees can work productively from anywhere using voice apps on their smartphones and conduct remote business meetings via web conferencing without requiring additional apps.

With the 3CX VoIP phone system, they can do this and much more. The freedom of choice doesn’t end there; with 3CX, you can choose to deploy on-premise on Windows or Linux, in your private cloud, or opt for 3CX to host your PBX for you.

Whatever your preference, you are guaranteed a hassle-free PBX that requires minimal management. Get 3CX free for one year and future-proof your business today!

With the coronavirus outbreak, your staff has started to figure out how to work without coming into the office and are likely juggling random video apps and personal cell phones.

What if you could boost customer service and make it easier for staff with an easy-to-use, all-in-one 3CX VoIP phone system – all while saving money?

With 3CX, you’ll have a full-featured PABX system – call queues, built-in video calls, web conferencing, and more. You can also integrate website live chat, Facebook, and text messages all in one system. All these features are remote-friendly; your team can use them from anywhere via mobile and browser apps.

It’s also open-platform and fully compatible with popular IP phones and SIP trunks. Run it on-premise on an existing server, as a virtual machine, hosted, or in your private cloud. 3CX is the PBX solution that scales with your business and is available at a fraction of the cost of comparable software solutions.

Is 3CX secure?

Absolutely. 3CX is highly secure. It has multiple security features due to the common attacks on VoIP systems.

Be sure to use strong and unique passwords, reduce exposure to non-secure networks, monitor network usage, and keep your operating system up to date. Find out how to keep your online passwords secure.

Here are a few 3CX features

• On-Premise Phone System
• Hosted PBX
• Remote Working: Mobile Apps
• Know who’s calling
• Take calls from your browser
• Free Video Conferencing
• Integrated Call Center
• Never missing a call
• Slashing your communication costs and phone bills
• Management and Self Installation
• Website Live Chat
• Your PBX can be based in the cloud
• WebRTC Web Conferencing

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FAQs

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What are 3CX-VoIP Phone Services?

VoIP stands for Voice over Internet Protocol and is a technology that converts your voice into a digital signal. This allows you to make phone calls from a computer, a VoIP phone, or other data-driven devices.

Find out more about our VoIP services or read the complete guide to VOIP.

What Are the Benefits of 3CX-VoIP?

Since VoIP uses packets to send information, more information can be sent over networks which allow benefits that aren’t possible with old-fashioned landlines.

What is SIP in regards to 3CX?

SIP is an acronym for “Session Initiation Protocol” and is the process of transmitting voice calls over a SIP trunk. It works with VoIP phone systems.

SIP is a signaling protocol used to establish a session between two or more participants. It is designed to set up real-time multimedia sessions, including video or audio meetings.

What is a Softphone for 3CX?

Softphones are software-based phones that mirror desk phones. They present a phone display on the computer, which includes a phone dial pad and call-handling features.

What is a PBX phone system?

PBX stands for Private Branch Exchange — a private telephone network used within a company or organization. The users of the PBX phone system can communicate both within their business and with the outside world.