VoIP Benefits for Virtual Call Centers
Spark Services | VoIP Benefits for Virtual Call Centers

VoIP Benefits for Virtual Call Centers

Call centers have made massive changes over the past decade. They have transformed from an essential cost-center with entry-level staff, to an essential driver of brand differentiation, customer satisfaction, and…

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SIP ALG and Why It Should Be Disabled on Most Routers
Spark Services | SIP ALG and Why It Should Be Disabled on Most Routers

SIP ALG and Why It Should Be Disabled on Most Routers

Session Initiation Protocol Application-Level Gateway or SIP ALG as it is more commonly known refers to a router's specific ability or function that enables it to navigate through a network’s…

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VoIP Phone System – Telephony that Runs on the Cloud
Spark Services | VoIP Phone System – Telephony that Runs on the Cloud

VoIP Phone System – Telephony that Runs on the Cloud

An internet-based telephony system that facilitates video calls and multimedia by means of internet connectivity is called a VoIP (Voice Over Internet Protocol) phone system. A VoIP differs from analog…

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Bring VoIP Service into Your Product Portfolio painlessly with SPARK Partner Program
Spark Services | Bring VoIP Service into Your Product Portfolio painlessly with SPARK Partner Program

Bring VoIP Service into Your Product Portfolio painlessly with SPARK Partner Program

Currently, most businesses irrespective of whether they are large or small are switching over to VoIP technology. Not far behind in taking advantage of this service are companies shifting to…

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6 Must-Have Features of A Business VoIP Phone
Spark Services | 6 Must-Have Features of A Business VoIP Phone

6 Must-Have Features of A Business VoIP Phone

The 21st century has seen a technological revolution like never before. A convergence of different sets of software, permutations, and combinations has left endless possibilities for consumers today.  One of…

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5 Risks Of VOIP
Spark Services | 5 Risks Of VOIP

5 Risks Of VOIP

It is easy for companies to successfully deploy a VoIP system, but once it is installed, they tend to ignore it all the way. However, remember that your security should…

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