We live in a world that is virtually a global village, thanks to all the leaps and bounds we have made in technological advancement. As a result, the way we…
Call centers have made massive changes over the past decade. They have transformed from an essential cost-center with entry-level staff, to an essential driver of brand differentiation, customer satisfaction, and…
Session Initiation Protocol Application-Level Gateway or SIP ALG as it is more commonly known refers to a router's specific ability or function that enables it to navigate through a network’s…
An internet-based telephony system that facilitates video calls and multimedia by means of internet connectivity is called a VoIP (Voice Over Internet Protocol) phone system. A VoIP differs from analog…
Voice over Internet Protocol or VoIP as it is more commonly known has been around since the year of 1995. VoIP technology has undergone a sea change over the years,…
Currently, most businesses irrespective of whether they are large or small are switching over to VoIP technology. Not far behind in taking advantage of this service are companies shifting to…
The 21st century has seen a technological revolution like never before. A convergence of different sets of software, permutations, and combinations has left endless possibilities for consumers today. One of…
It is easy for companies to successfully deploy a VoIP system, but once it is installed, they tend to ignore it all the way. However, remember that your security should…
If you are a small or mid-sized business owner who has to make frequent international calls via landline, then you know how expensive and complicated it can get. But now…
It’s no secret that VoIP has plenty of benefits for businesses. But as a business owner, aren't you curious about which are the most useful ones? Well, today we're going…
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