Digital technology has revolutionized businesses both in terms of systems used as well as daily operations. The past two decades have seen VoIP (Voice over IP) come up as a…
Digital technology has revolutionized the workplace both in terms of systems used as well as daily operations. The past two decades has seen VoIP (Voice over IP) emerge as a…
We live in a world that is virtually a global village, thanks to all the leaps and bounds we have made in technological advancement. As a result, the way we…
Call centers have made massive changes over the past decade. They have transformed from an essential cost-center with entry-level staff, to an essential driver of brand differentiation, customer satisfaction, and…
Session Initiation Protocol Application-Level Gateway or SIP ALG as it is more commonly known refers to a router's specific ability or function that enables it to navigate through a network’s…
An internet-based telephony system that facilitates video calls and multimedia by means of internet connectivity is called a VoIP (Voice Over Internet Protocol) phone system. A VoIP differs from analog…
Voice over Internet Protocol or VoIP as it is more commonly known has been around since the year of 1995. VoIP technology has undergone a sea change over the years,…
The 21st century has seen a technological revolution like never before. A convergence of different sets of software, permutations, and combinations has left endless possibilities for consumers today. One of…
We have done it! SPARK Services has achieved 3CX Titanium Partner status! This is an enormous achievement for our company and a major milestone for the growth of our business…
It is easy for companies to successfully deploy a VoIP system, but once it is installed, they tend to ignore it all the way. However, remember that your security should…
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